Frequently Asked Questions (FAQ)
01. Why choose Freezpain over others?
Freezpain boasts superior durability, ensuring long-lasting use, while its innovative design offers optimal coverage and flexibility for maximum effectiveness. Crafted from high-quality materials, it provides extended cold therapy benefits and is reusable, easy to clean, and environmentally friendly. With over 3000+ hours of in-clinical testing, it guarantees both efficacy and safety, making it a trusted choice for pain relief and recovery.
02. Can I place the ice pack directly on my skin?
No, always use a barrier like a pillowcase or cloth to prevent ice burns or frostbite.
03. How long should I keep the ice pack on for?
No more than 35 minutes; exceeding this may lead to ice burns or frostbite.
04. How many times a day can I use the ice pack?
Yes!! Freezpain cold therapy gel packs are reusable! Recommended 5-7 times a day with a 1-2 hour break between applications.
05. Can I sleep with the ice pack?
No, sleeping with it may cause ice burns, frostbite, or skin damage.
06. Why do I still have pain after using the ice pack?
Our ice packs help alleviate pain but may not eliminate it completely; consult a healthcare professional if major pain persists.
07. Will customers have to pay for S/H costs if they return?
Get refund excluding S/H fee. If you have any questions please email us: info@freezpain.com
08. When Do I need To Replace My Ice Pack?
We recommend replacing your icepack every 18 months.